Privacy Policy

Purpose

This Privacy Policy describes how Bad Raccoon Ltd collects, uses, processes, and discloses your information, including personal information, when you interact with us and use our services.

Last Updated: August 10th 2018


Collection of your Personal Information

There are two categories of information we collect.

Information You Provide to Us

We obtain this information from you when you contact us via post, telephone, website or social media channels. The personal information we collect and retain will include your name and contact details, including your email address, telephone number(s) and potentially your postal address. If you are acting for a business then we may also collect and retain your employment contact details. You may choose to provide additional information relating to a specific request for our services. We will only retain this information if it is necessary to fulfill the requested service.

Information We Automatically Collect from Your Use of the Bad Raccoon Website

When you use the Bad Raccoon Ltd website, we automatically collect information to monitor and improve the effectiveness and efficiency of the site. This may include: Usage Information. We collect information about your interactions with the Bad Raccoon Ltd Website such as the pages or content you view. Log Data and Device Information. We automatically collect log data and device information when you access and use the Bad Raccoon Ltd website. We do not require you to login to the website so the information collected is not personally identifiable. The session usage is tracked using a cookie placed on your computer by Google and we use the Google Analytics program to understand how the website is being used. We also record IP addresses when you complete a contact from and send it to us.

Using your Personal Information

We use, store, and process information, including personal information, about you to provide you with a good experience when you interact with us. We use your personal data to fulfill your requests for information on our services. We may use your email address for marketing purposes with your consent. We may use your personal data internally to administer this website and help us improve our services.

Sharing and Disclosure

Bad Raccoon Ltd does not sell, rent or lease its customer data to third parties. Bad Raccoon Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bad Raccoon Ltd and they are required to maintain the confidentiality of your information.

Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights

We may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary.

Your control of your data

Use of Cookies

We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. You do have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Viewing, Updating or Deleting Your Personal Information

If you wish to view, amend or delete the Personal Information we have retained on you, please contact us at hello@badraccoon.co.uk.

Other Sites

We encourage you to review the privacy statements of Web sites you choose to link to from our website, so that you can understand how those Web sites collect, use and share your information. Bad Raccoon Ltd is not responsible for the privacy statements or other content on websites outside of the Bad Raccoon web site.

Security of your Personal Information

Bad Raccoon Ltd secures your personal information from unauthorized access, use or disclosure. Bad Raccoon Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Contact Information

Bad Raccoon Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourages you to periodically review this Statement to be informed of how we are protecting your information.

Changes to this Statement

Bad Raccoon Ltd welcomes your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at hello@badraccoon.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.